Any device
Vodia PBX software turns any mobile phone, laptop, tablet or PC into a VoIP client employees can use from anywhere, anytime.
- Laptop & PC, Tablet
- SIP VoIP Devices
- Mobile Devices
- Analog Gateways
Data Ownership
With Vodia PBX software, your company data remains on your server, not on your employee's devices. Data such as call records, text messages and address book entries aren't stored in client devices. If an employee leaves the company, the data stays with your organization.
- Data remains on PBX
- SMS/MMS included
- Retain call records, recordings and address book entries
System Integrations
Vodia PBX software is equipped for integration with hospitality systems and CRMs such as HubSpot and SalesForce -- th PBX also supports ActionURL and server-side EMCA script for integrating with non-mainstream CRM systems. Other integrations include Microsoft and Google contacts and MongoDB and MySQL for call data records (CDR).
- HubSpot
- Zoho
- SalesForce
Standard Features
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Easy self installation & management along with unlimited extensions, unlimited auto-attendants and voicemail, including voice mail to email
- Send Fax directly from the Vodia Desktop and Web Apps - Receive faxes securely through your Desktop and Web Apps or through email - No separate adapters or clunky fax machines needed
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Work on the go: Phone extension can be forwarded to your Android & iOS, including web-based softphones. Easily select which devices you want to receive calls throughout your work day.
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Instant messaging and text chat: send and receive SMS messages via the Vodia Desktop, Web, iOS and Android apps from anywhere
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Unlimited service flags to control all aspects of scheduling in your PBX to fit your business, no more trying to get all departments on a master schedule.
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Improve Customer Service with CRM integration with Outlook, Office 365, Salesforce and more!
- Private label your PBX, put your own branding on the web interfaces, apps and desk phones at no extra charge.
Call Center Module
Available to Enterprises of all sizes:
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Advanced Real-time Monitoring and Callback Statistics
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Call Back Feature
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Advanced Call Queue features, hunt group, round robin and more!
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Listen In, Whisper and Barge In
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SLA Alerts and Automated call path adjustments based on pre-set criteria
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Integrates with HubSpot, SalesForce and other CRM packages
- Supports many brands of SIP desk phones, in addition to wired and wireless headsets
Hospitality Integration
Understanding Guest Needs is a Communication Process
In today's fast-paced world, communication has become more than just exchanging words; it is about understanding needs, anticipating desires, and providing personalized service. The Vodia PBX is designed to equip hospitality professionals with the necessary tools and skills to excel in this crucial aspect of their work.
Whether you are a hotelier, a front desk professional, a concierge, or anyone involved in the hospitality industry, the Vodia Communication Platform offers functionality to enhance your communication capabilities. From practical functionalities, platform operations to comprehensive training modules, we have curated a collection of industry-leading insights to help you master the art of communication in hotels.
Tailor-made Hospitality Solutions From Vodia
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We provide fundamental expertise on how to integrate the Vodia Communication System in order to improve efficiency and effectiveness of hospitality processes.
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The Vodia Phone System hospitality solution provides interfaces to all major Guest Management Systems (PMS), e.g. Oracle Hospitality Suite, former Fidelio, Protel, Casona, Citadel, Shiji and Logotel.
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With our unique integration framework we can even make the unexpected happen: the integration along all main hotel processes, including:
- Guest & Staff Communication
- Seamless Check In & Check Out
- Guest service
- Sales Call-Center
