Cove Central - OUR BLOG

Did you know Passkeys are HIPAA Compliant?

Passkey authentication exceeds HIPAA requirements As a method of authentication, passkeys exceed HIPAA requirements, and this is great news for both covered entities (CEs) and business associates (BAs) looking to add an extra layer of enterprise security to their digital communication …

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Cove Central is now a Maine Green Power company

In an effort to preserve Maine’s natural resources and protect the environment, Cove Central supports the Maine Green Power program. Over the years, Maine Green Power has sourced renewable energy among the following Maine projects: Rumford Falls Power Otis Hydro Project Rollins Wind F …

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3CX Callback Feature while in Queue

Before we can talk about 3CX’s Callback feature, we must start first by understanding Call Queue. What is Call Queue? Putting a call on queue means placing the caller temporary on hold while awaiting for the next available agent. Typically, calls queued are delivered to the next avail …

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3CX Tunneling for Cloud Hosted PBX

3CX includes the 3CX Session Border Controller (SBC) which allows easier bridging of remote instances and connection of remote extensions. The SBC allows the 3CX tunnel to deploy all phone communications from the 3CX PBX over a single port locally and splits the call out inside the fi …

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Ubiquiti's Unifi Full Surveillance Management System

Healthcare centers, public facilities and campuses require security and monitoring especially with today’s widespread violence and petty crimes. Security systems can get costly and analog systems require more cameras to cover a wide area, more cables, storage, media and the lack of en …

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Business SMS/Text on 3CX

WHAT IS BUSINESS SMS? SMS is the abbreviation for short message service which is transmitted in the form of text messaging sent over a cellular network. SMS or Text could include alpha or numeric messages, but today, SMS messages could also include sending and receiving photos, videos …

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