ANCILLARY
TOLL-FREE PROVISIONING
As Cove Central is part of the nation’s largest VoIP network, we support organizations across the U.S. for 3.5 million toll-free numbers. We have access to dashboards and APIs to support rapid provisioning of toll-free numbers so you can be up and running with just a few clicks of a mouse. By leveraging several of the nation’s largest toll-free networks, we have the capability to completely remove a network from route in the event of a service interruption or outage. Our toll-free service is available in Canada, 48 contiguous US states, and the Caribbean. We also offer regular and toll-free vanity numbers, when available.
BUSINESS SMS
Did you know as much as 50% of consumers want to be able to text business phone lines or toll-free numbers? And over 57% of adults are willing to do business via mobile? Business SMS/Text messaging to your landline. Find out more!
-
Send text appointment reminders to your customers
-
Receive a text message on your main number or toll-free line and reply back on email to SMS.
-
Receive text messages from your customers who need to place an order and send out order confirmation
-
Receive text messages from your customers who are dropping off their car at your dealership before your business opens
BROADCAST ANNOUNCEMENTS
Reach out to your customers using next-generation business communications including voice broadcasting service. We also offer two-way messaging solutions such as SMS to Email and Email to SMS, as well as, SMS broadcast from phones.
-
Send a voice message announcement to your users, audience or community using your list of phone numbers in seconds.
-
Send a text message to everyone on your list and reply back with our 2-way SMS.
-
Snow day alerts, school closure, event cancellation and notifications
-
Run interactive polls, surveys, contests and other live event promotions
-
Send customer invitations to live exclusive events
INTEGRATION
Cove Central offers the award-winning open-standards PBX software from Vodia and 3CX. These PBX's offer the most secure, seamless, out of the box integration with several applications for a true Unified Communications experience. Whether you’re a hotel looking for a phone system to integrate with your PMS system, such as Protel or Micros-Fidelio, or need flawless compatibility with your company’s CRM (google Contacts, Microsoft Office 365, Outlook, Salesforce, HubSpot or AutoTask), we can make integration quick, easy and a joy to work with. We can also integrate with other applications such as monitoring, integration and security solutions by third party vendors.