VoIP for in-office, multiple locations or remote staff on-the-go

While small businesses are trying to return to their offices, the recent pandemic has changed the way we operate businesses today. Most small businesses are now in a hybrid model of operation. Some may be working some of the time in the office, some may continue to be reachable on-the-go and some may just be working from home. There are many challenges with this hybrid model. One, it’s really hard to keep track of your staff and whether or not you can reach them during working hours. Secondly, the challenge with remote workers is when they start using their personal mobile devices which then loses your corporate branding. From the staff perspective, they shouldn’t have to use their personal devices for work unless their workplace is paying for their minutes. There are a lot of gray areas and liabilities that your small office is not willing to risk. Most importantly, you want to be able to have all these types of communication in one platform hosted by your company and not individually by personal devices. Here below are ways we can help with your hybrid work environment.

Affordable, scalable and reliable solutions:

• Options to make and receive calls via desk phone, web client/soft phone or mobile app that will preserve your company’s caller ID and not the employee’s personal mobile number

• Access to your phone account allowing users to make changes on-the-fly

• Remote access to your phone system with unlimited calls to US and Canada

• Voicemail-to-email, as well as, voicemail transcription features

• Fax-to-email (PDF) delivered to an email box for easy printing or forwarding to the recipient via email

• Wired headsets to reduce background noise and enhance audio quality

• Wireless headsets for a hands-free communication

• Auto Attendant, dial-by-name features, direct dialing, extension dialing and more

• Call pickup and transfer calls by extension dialing, even if the staff is working remotely

• Add or remove extensions on-the-fly (no more waiting for days or weeks from your carrier)

• Web conferencing with screen sharing, chat features, polling, call recording, personal call-in number and more!

Our standard 5-star Support Package comes FREE with our VoIP Service:

• Unlimited Calls US/Canada

• 3CX unlimited extensions

• Unlimited Business SMS

• Unlimited business hours support

• Lifetime warranty with any VoIP products purchased from us

• Software license, support, upgrades and releases

• ISP, carriers and data center troubleshooting

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